Nine modules. One customer record. Zero glue code.
Oitomail replaces the patchwork of CDP, segmentation, ESP and reporting tools with a single governed workspace built for engagement and retention.
People
Every customer with a unique Oitomail ID, unlimited traits, configurable table columns, saved views, bulk actions and a full event timeline.
- · Trait & activity filters
- · Bulk import with field mapping
- · Soft-delete with 30-day recovery
Segments
Realtime cohorts built from traits, event counts, recency, dates, numeric comparisons and email engagement — explained in plain English.
- · AND/OR nesting
- · Manual include/exclude overrides
- · Live member counts and detail pages
Campaigns
One-off broadcasts and event-triggered sends addressed to segments or hand-picked lists, with optional approval before dispatch.
- · Scheduling
- · Unsubscribed exclusion summary
- · Per-campaign delivery reports
Sequences
Multi-step journeys with wait timers, condition branches and goals that stop messaging the moment a customer converts.
- · Trait & event condition steps
- · Goal-based exit
- · Per-step conversion reporting
Templates
Rich editor with merge tags, fallbacks, personalization picker and a live preview rendered against a real contact.
- · {{trait|fallback}} variables
- · HTML + plain-text generation
- · Reusable brand templates
Deliverability
A guided DNS wizard, sender rotation, warm-up schedules, throttling and spam-trigger checks before you press send.
- · SPF / DKIM / DMARC verification
- · Bounce & complaint processing
- · Branded unsubscribe links
Reports
Delivery, open, click and conversion analytics across campaigns, sequences, steps and segments.
- · Sequence step funnels
- · Campaign breakdowns
- · Suppression insight
Data ingestion
A queued browser snippet and a documented HTTP API for identify, track and alias — send attributes any time from anywhere.
- · track.js snippet
- · Server-side API
- · Automatic lifecycle events
Governance
Workspaces, roles, invitations, send approvals and an immutable audit log of who did what.
- · Owner / admin / member roles
- · Approval workflow
- · Activity & audit trail
Enterprise concerns handled by default.
Operational safety
Throttled, queued delivery with retries, warm-up caps and hourly limits protect your domain reputation as volume grows.
Access control
Row-level tenant isolation, role-based permissions and required approvals for sensitive sends.
Compliance-ready
RFC 8058 one-click unsubscribe, suppression lists, consent state on every contact and a complete audit history.
Turn activity into retained revenue.
Start a 7-day trial with the full platform — no credit card. Or talk to us about a Platinum or Enterprise rollout.