Platform

Nine modules. One customer record. Zero glue code.

Oitomail replaces the patchwork of CDP, segmentation, ESP and reporting tools with a single governed workspace built for engagement and retention.

People

Every customer with a unique Oitomail ID, unlimited traits, configurable table columns, saved views, bulk actions and a full event timeline.

  • · Trait & activity filters
  • · Bulk import with field mapping
  • · Soft-delete with 30-day recovery

Segments

Realtime cohorts built from traits, event counts, recency, dates, numeric comparisons and email engagement — explained in plain English.

  • · AND/OR nesting
  • · Manual include/exclude overrides
  • · Live member counts and detail pages

Campaigns

One-off broadcasts and event-triggered sends addressed to segments or hand-picked lists, with optional approval before dispatch.

  • · Scheduling
  • · Unsubscribed exclusion summary
  • · Per-campaign delivery reports

Sequences

Multi-step journeys with wait timers, condition branches and goals that stop messaging the moment a customer converts.

  • · Trait & event condition steps
  • · Goal-based exit
  • · Per-step conversion reporting

Templates

Rich editor with merge tags, fallbacks, personalization picker and a live preview rendered against a real contact.

  • · {{trait|fallback}} variables
  • · HTML + plain-text generation
  • · Reusable brand templates

Deliverability

A guided DNS wizard, sender rotation, warm-up schedules, throttling and spam-trigger checks before you press send.

  • · SPF / DKIM / DMARC verification
  • · Bounce & complaint processing
  • · Branded unsubscribe links

Reports

Delivery, open, click and conversion analytics across campaigns, sequences, steps and segments.

  • · Sequence step funnels
  • · Campaign breakdowns
  • · Suppression insight

Data ingestion

A queued browser snippet and a documented HTTP API for identify, track and alias — send attributes any time from anywhere.

  • · track.js snippet
  • · Server-side API
  • · Automatic lifecycle events

Governance

Workspaces, roles, invitations, send approvals and an immutable audit log of who did what.

  • · Owner / admin / member roles
  • · Approval workflow
  • · Activity & audit trail
Built for scale

Enterprise concerns handled by default.

Operational safety

Throttled, queued delivery with retries, warm-up caps and hourly limits protect your domain reputation as volume grows.

Access control

Row-level tenant isolation, role-based permissions and required approvals for sensitive sends.

Compliance-ready

RFC 8058 one-click unsubscribe, suppression lists, consent state on every contact and a complete audit history.

Turn activity into retained revenue.

Start a 7-day trial with the full platform — no credit card. Or talk to us about a Platinum or Enterprise rollout.